Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What type of leather do you use for your products?
We exclusively use premium top-grain and full-grain bovine leather, known for its durability and the unique patina it develops over time.
How should I care for my Kodiak Leather bag?
We recommend applying a high-quality leather conditioner every 6-12 months and avoiding prolonged exposure to direct sunlight or heavy rain to maintain the leather's natural oils.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your item sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or embossed items are final sale.
Do you offer a warranty on your leather goods?
Yes, we stand behind our craftsmanship. All Kodiak Leather products come with a one-year warranty covering any manufacturing defects in materials or hardware.
Can I track my order once it has shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey.