Returns & Exchanges
At Kodiak Leather, we stand behind the craftsmanship of our heirloom-quality goods and offer a 30-day window for returns or exchanges on all unused items. We want to ensure you are completely satisfied with the character and durability of your new leather companion.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the leather is protected from potential transit damage.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned item for its original condition, we will process your refund or ship your exchange within 5-7 business days.
